Refund Policy
Thank you for purchasing our products.We strive to provide high quality products for our offerings .Due to our digital products and immidiate access provided we have no refund or return policy .
- No refunds or returns : All sale of digital products are final.
Privacy Policy
Alweck Exports Pvt Ltd (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alweck.com (“Website”), including any other media form, media channel, or mobile website related or connected thereto.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following personal information from you:
- Full Name
- Email Address
- Phone Number
This information is collected when you:
- Submit a form on our website
- Contact us directly through email or phone
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries
- Process orders and transactions
- Send updates or important notices related to your interactions with us
- Improve our services and website functionality
3. Payment Information
We use Razorpay, a third-party payment processor, to handle payment transactions. We do not store your credit/debit card or bank details on our servers. Razorpay handles all payment data in accordance with industry-standard security measures.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your data:
- To comply with legal obligations
- With trusted service providers (like Razorpay) who assist us in operating our business
5. Data Protection & Your Rights
If you are located in the EU or California, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to our processing or request restriction
- Withdraw consent at any time (where applicable)
- File a complaint with a data protection authority
To exercise your rights, please contact us at: info@alweck.com
6. Cookies
Our Website may use cookies to enhance your experience. You can set your browser to refuse cookies, but some parts of the site may not function properly as a result.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Alweck Exports Pvt Ltd
Email: info@alweck.com
Website: https://alweck.com